Machine registration
Registration is the claim you have not made yet
Machine and equipment registrations filed on time, every time, as part of the monthly service rather than as a separate line. Included at every pricing tier, because a missed registration is a denial waiting eighteen months to happen.
The problem
Why this costs dealers money
Registration is the least interesting task in a dealership and the one with the longest tail. Nothing goes wrong on the day it is missed. It goes wrong two years later, when a claim on that machine opens with a question about whether it was ever registered, and by then nobody can remember.
It is missed for structural reasons rather than careless ones. It happens at delivery, which is the busiest and least administrative moment in the sale, and it is owned by whoever handed over the keys rather than by anyone whose job is paperwork.
The customer-facing version of the failure is worse than the claim-facing one. Equipment registered late or not at all can leave a buyer on a shorter term than they were sold, and that conversation lands on the dealership rather than the manufacturer.
What we do
The work, specifically
01
Registrations filed inside the window
Every delivery registered to the programme’s requirements within its window, as a routine weekly task rather than something remembered at month end.
02
Gaps in the existing fleet identified
Where machines have gone out unregistered historically, we find them while something can still be done about it rather than when a claim surfaces the problem.
03
Serial and configuration recorded correctly
Serial taken from the machine rather than the invoice, and the configuration recorded as delivered. These are the two fields a claim years later gets decided on.
04
Included, not billed separately
Registration is part of every monthly tier. Charging separately for the cheapest task that prevents the most expensive denial would be an odd way to price the service.
Bring a month of repair orders and your last few denials. We will tell you what we would have filed differently, whether or not you hire us.
What it costs
Published, before you speak to us
Included at every monthly tier, from $900 a month for up to 20 claims to $2,900 for up to 100. There is no separate registration fee.
Every rate is published in full, because we have no client references yet and you should be able to work out what we cost before you get on a call with us.
Questions
Machine registration, specifically
Can you catch up registrations we already missed?
We can find them and tell you where you stand, which is worth doing regardless. Whether a late registration can still be filed is a programme question rather than one we can answer generically — manufacturers differ, and we would rather look at yours than give you a rule that turns out not to apply.
Does registration really affect warranty claims?
It affects whether a claim opens cleanly. A machine whose registration is missing or wrong invites a question about eligibility before anyone has looked at the failure, and that question arrives at the least convenient possible moment — years later, with a customer waiting and the paperwork trail cold.
Who does this today in most dealerships?
Whoever handed over the machine, usually, alongside six other things happening at delivery. That is not a criticism of anyone; it is a description of why it gets missed. The task is trivial and the moment it sits in is the worst possible one for a trivial administrative task.
The other service lines
- Warranty administration
Ongoing preparation, documentation, and submission of your manufacturer warranty claims. Repair orders come to us, documented claims go to the programme, inside the filing window.
- Denied-claim recovery
We take your historical denials, work out what the denial code actually objected to, rebuild the documentation, and resubmit within programme rules. Paid on what comes back.
- Warranty audit preparation
Documentation kept in a defensible state, so a manufacturer warranty audit is a morning of pulling files rather than a quarter of exposure and chargebacks.
Next step
One call, no obligation
Rakesh takes these calls himself. Bring a month of repair orders and your last few denials, and you will get a straight answer about what is recoverable.