Manufacturer lines
Warranty administration, by the line you carry
Rocky Solutions LLC is an independent warranty administration service. We are not affiliated with, authorized by, endorsed by, or sponsored by any equipment manufacturer. Manufacturer and product names are the trademarks of their respective owners and are used here only to describe the dealerships we work with.
Every programme has its own portal, its own documentation expectations, and its own deadlines. These pages describe the dealerships that carry each line and say plainly which programmes we have filed into and which we have not — which, for all but one of them, is none.
Read this first
What we have filed, and what we have not
We have filed warranty claims into exactly one manufacturer programme: Kubota, in India, at our founder’s own dealership. That is the whole of our first-hand programme experience and it is published in full, including the claim that was not paid in full.
Every other page below says so in its own words. We could have written nine pages implying nine kinds of expertise and nobody would have checked — but the reader these pages are written for is a fixed-operations manager who has been sold to before, and the first unverifiable claim is where he stops reading.
The lines
Nine programmes, one honest answer each
Kubota dealerships
Compact and utility tractors, agricultural tractors, harvesters, compact track loaders, skid steers, and excavators.
John Deere dealerships
Row-crop and utility tractors, combines and harvesting equipment, hay and forage, turf and compact utility, and the construction and forestry lines.
Case IH dealerships
Magnum, Steiger, Maxxum and Farmall tractors, Axial-Flow combines, application equipment, and hay and forage.
New Holland dealerships
Agricultural and utility tractors, combines, hay and forage equipment, skid steers and compact track loaders, and compact excavators.
AGCO dealerships
Massey Ferguson and Fendt tractors, combines and harvesting equipment, application equipment, and hay and forage.
Bobcat dealerships
Skid-steer and compact track loaders, compact excavators, telehandlers, utility vehicles, and attachments.
Caterpillar dealerships
Excavators, dozers, wheel loaders, articulated trucks, compact and building construction products, and power systems.
Komatsu dealerships
Excavators, dozers, wheel loaders, articulated and rigid haul trucks, and forestry equipment.
JCB dealerships
Backhoe loaders, telescopic handlers, excavators, wheel loaders, site dumpers, and agricultural loaders and tractors.
Rocky Solutions LLC is an independent warranty administration service. We are not affiliated with, authorized by, endorsed by, or sponsored by any equipment manufacturer. Manufacturer and product names are the trademarks of their respective owners and are used here only to describe the dealerships we work with.
Next step
Judge it on your paperwork, not ours
Whatever line you carry, the first engagement we suggest is the same: hand over a backlog of denied claims, priced on contingency. It costs nothing if nothing comes back, and it answers the question these pages cannot.