Wisconsin
Warranty administration for Wisconsin equipment dealers
We do not have an office, staff, or a physical presence in this state. Rocky Solutions LLC is registered in Missouri and the team that prepares claims works remotely, which is how we serve dealerships anywhere in the United States, Canada, and the United Kingdom on the same terms. If a local presence is what you need, we are not it, and we would rather say so here than on the call.
Wisconsin's dairy sector gives its dealerships something the row-crop states do not have: warranty volume that does not stop.
The dealerships
What Wisconsin stores service
Hay and forage equipment in quantity — mowers, balers, choppers and mixers — alongside tractors and the handling and feeding equipment a dairy operation runs daily. Row-crop equipment supports the corn and soybean ground that feeds it.
The year
When the service department gets buried
Multiple cuttings through the season rather than one harvest, and dairy operations that need equipment running every day of the year. The peaks are lower than Iowa's and the floor is much higher.
What it does to claims
The administrative consequence
Continuous demand means the warranty backlog never gets a natural clearing window, and dairy customers have very little tolerance for downtime — so machines go back to work before paperwork is finished more consistently here than almost anywhere.
The trade-specific version of this is on our agricultural equipment page, which describes the failure modes in more detail than a state page usefully can.
What we do
The work, wherever you are
- Warranty administration
Ongoing preparation, documentation, and submission of your manufacturer warranty claims. Repair orders come to us, documented claims go to the programme, inside the filing window.
- Denied-claim recovery
We take your historical denials, work out what the denial code actually objected to, rebuild the documentation, and resubmit within programme rules. Paid on what comes back.
- Machine registration
Machine registrations filed inside the manufacturer window, so coverage starts when it should and a claim two years from now does not open with an argument about eligibility.
- Warranty audit preparation
Documentation kept in a defensible state, so a manufacturer warranty audit is a morning of pulling files rather than a quarter of exposure and chargebacks.
Bring a month of repair orders and your last few denials. We will tell you what we would have prepared differently, whether or not you hire us.
Next step
Remote is the whole model
Nothing about this work requires anyone to be in your building. Repair orders come to us, claims are submitted through your own login in a screen-sharing session with your staff present, and you get a weekly picture of what was filed and what was paid. How your data is handled is set out in full.